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We operate world-class safety systems and procedures to maintain the highest possible standards at all times. Since 2001 we have taken thousands of young people to destinations across the globe and have successfully dealt with a range of incidents from lost passports to personal injuries. Our in-house expertise spreads right across the company - we truly are expedition specialists.
The Basecamp portal is where you can find all the logistical information relating to your specific expedition. It's where you'll be able to;
Remember to log in regularly and look out for email alerts when new information has been added to your account.
You were the psychological first aid kit in our rucksack, sorting things out for us and being there when we needed you. A heartfelt thanks
Our School Support Team is on had to provide help and support to families throughout the expedition journey. If they don't know the answer, they'll find out and come back to you as soon as possible. They can be reached by phone or email from 9.00am-5.30pm Monday to Friday.
01248 672760
customer.service@outlookexpeditions.com
You may also find the answers you need in our FAQ section.
Whilst in country, teams have a range of support services available to them.
*Please note: Our Operations Room is for the purposes of supporting our teams overseas. To keep the lines clear, we do not give the number to parents. If you have any questions or concerns whilst your child is overseas, please call the School Support Team.