The Outlook Programme is made up of two phases; a UK Leadership Development Phase and an Overseas Expedition Phase:
The UK Leadership Development Phase begins 18 months prior to departure and is designed to prepare students not only for their overseas adventure, but also for the next stage of their lives and beyond
The Overseas Expedition Phase is a learning experience like no other designed to foster independence, encourage exploration, and build valuable qualities and life skills
Should the original destination become or remain unviable for safety reasons, within 60 days of departure, Outlook will always aim to divert to a suitable, alternative destination. This would be in consultation with the school, as it would affect all participants.
Outlook will absorb the cost of any increases as a result of an itinerary change, and refund families the difference if a cost saving has been made
Safety is our number one priority, and we are constantly monitoring destinations for anything that could cause implications for risk management – including Covid-19 restrictions and outbreaks.
If Outlook has to cancel your trip for any reason, you will receive a guaranteed refund for services not delivered:
For Explore students, this is a full refund of any money paid to us
For Expedition students who have taken part in the UK Leadership Development Phase, this is a full refund of the overseas travel element of your expedition
You are covered for all medical expenses while overseas – including for Covid-19-related issues.
Individual travel insurance policies are readily available through insurance comparison websites. We recommend protecting yourself should you have to withdraw before departure for any reason. For example, personal bereavement, a medical incident or perhaps, Covid-19.
In the unlikely event that Outlook ceases to trade, the cost of your expedition is protected under the ATOL scheme.